When will I get my permanent card?

You should expect a call from Medall Customer services on purchase of the card, to welcome you as a card holder and also to verify your personal details. After this call, the Medall HMP card along with the kit, will arrive at the address given and validated, in approximately 7 days. Until the arrival of the permanent card, you can use the ‘welcome letter’ with the temporary Id to redeem your benefits.

Your Medall HMP card kit contains:

  1. 2 cards so that the primary card holder can always keep one and the 2nd card can be shared with near and dear ones.
  2. a digital thermometer to monitor temperature.
  3. 2 booklets (One – “Stay Aware, Stay Healthy” booklet, which provides information on health systems, parameters and ways to monitor them and Two- “About the card” booklet which gives information on benefits and usage of the card.)
  4. 25 value packed coupons which can be redeemed by the primary card holder or shared by family and friends.

NOTE: Possession of the card and the coupons does not entitle priority to get tests done in center nor does it guarantee appointments! Please ensure that you take appointments prior to visiting the center for the particular test!